Last summer, I co-wrote a research paper with some colleagues on the future of technology. While the full report hasn’t been released, I wanted to share how recent advances in technology offer new avenues to engage and educate the public.  Our research team conducted an extensive literature review and contacted...

The digital world has impacted every area of our lives, and design is no different. Imagining design today without digital tools seems impossible to consider. From computers to the software running on them, much of our work is tied to the computer. While we work on illustration and life drawing...

Considering the results from your stakeholder engagement sessions is perhaps the most tricky part of this process for my clients. We can cover a lot of ground in a short time during facilitation sessions, which are key to the Deep Listening phase of our methodology. People can give a lot of feedback...

n my previous blog posting, I talked about the high level things to consider when planning stakeholder engagement as part of our Deep Listening. Deep Listening is crucial to understanding behaviour and motivation.  Planning these facilitations leads up to actually running them. In this posting, I’ll talk about the things...

It is increasingly clear that non-profits struggle to attract attention to their causes. Despite the web having unparalleled reach and efficiency, it has actually become harder at times to get your message heard by constituents and followers. Why has the cost of acquisition for new members and supporters increased (sometimes...

I love facilitating gatherings for stakeholder engagement. It’s a key part of the Deep Listening phase in our methodology. When we talk about Deep Listening, it really means understanding what internal and external stakeholders are thinking about. Stakeholder engagement is a very necessary part of our methodology of Deep Listening....